Our goal is to produce healthy quality Puppies for people to enjoy for a long time in their lives. I do not believe that your Puppy that you have had in your home is replaceable, but I do feel that sometimes the loss of a four legged family friend can be lessened with the addition of a new one. In the unfortunate event that your Puppy would need to be put down within the first two years of its life due to genetics, or if it is found to have congenital or hereditary disorders that adversely affect the health of your Puppy I will replace your Puppy with your pick of a Puppy from any of my females/male combinations. The cause of death or condition will have to be certified and recorded by a licensed veterinarian. In the event that the Puppy has not died and there is an issue you may be asked to submit x-rays or have the condition verified with a second opinion.

WHAT WE NEED FROM YOU:
Nothing delights us more than knowing we were able to bring a healthy, happy puppy to your home. We do seek out your help to ensure your puppy remains healthy. Here are a few measures that will help:
Send us a copy of the examination(medical record) within 4 business days of receiving your puppy. The examination must be performed by a licensed vet. Your puppy will come with up-to-date, age-appropriate vaccinations, so make sure you do not vaccinate within the first ten days of receiving your puppy. While we de-worm & vaccinate your puppy till the departure date, we’d like you to continue proper de-worming & conducting regular exams up to 16 weeks of age or more (or as recommended by your vet).

EXCEPTIONS TO OUR GUARANTEE:
We cannot guarantee the disposition or temperament, conformation, size, weight, color, markings or breeding ability of your new puppy.No replacements will be given if the breeds that are known to be prone to hip dysplasia, are over-weight.Failure to provide your puppy with timely inoculations or regular veterinary care will void this guarantee.This guarantee does not cover any costs associated with spaying or neutering, including undescended testes.

We require all our puppies to undergo an extensive health check before they come home to you. This health check is performed by our vet, who is required to fill out our Veterinary Health Report. This report, created for us by a licensed veterinarian, is designed to examine the condition of every puppy for: Cardiovascular, Skin, Coat, Eyes, Mouth, Teeth, Gums, Musculoskeletal, Respiratory, Ears, Urogenital and Gastrointestinal.

We require this report to be filled in close to the date of your puppy coming home to you so as to safeguard that your puppy’s health evaluation is a recent one. This report is then reviewed internally for any issues or concerns notated by our veterinarian. We also require that you have your puppy examined by a licensed veterinarian within four days of receiving the puppy.

Covered Conditions

Our health guarantee covers any serious genetic health conditions that may affect your puppy’s quality of life. These conditions include, but are not limited to:

Hip Dysplasia
Elbow Dysplasia
Heart Defects
Liver Shunt
Cataracts
Should your puppy be diagnosed with any of these conditions within the first year, we offer several options to ensure their well-being and your satisfaction.